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We're Here to Help.

Ask about your account, get help with a podcast, or suggest an improvement.

Browse the Help Center

Find instructions for setting up your show, importing episodes, submitting to listening apps, and troubleshooting.

Submit a Support Request

Tell us what you need help with. For a technical issue, include the page or episode, what you expected, and what happened.

This is where we'll send our reply.
Choose the closest match. If none fit, choose Other.
If it's relevant, include links to pages, episode names, or anything else that could help.

Frequently Asked Questions

Need more detail? Browse the Help Center or send us a support request.

Fireside provides submission tools for Apple Podcasts, Spotify, Amazon Music, and Podcast Index. Other listening apps can use your public RSS feed; some require a separate submission.

Standard and Professional plans support additional podcasts on one account. Starter includes one podcast. See Pricing for included shows and the cost of adding more.

Yes. Import your show, check the imported episodes, then redirect the RSS feed at your old host to Fireside. Keep your old hosting active until you’ve checked the move. Contact us if you need help with the redirect.

Use the form above and choose Account, Billing, or Hiatus. Include the email address on your Fireside account. Don’t send passwords or payment card details.

Standard and Professional plans support a custom domain. Every podcast website includes automatic SSL, including sites using a Fireside address.