Converge Coffee

Episode 84: Building Great Podcast Engagement Through Customer Experience and Community



December 4th, 2020  •  29 mins 8 secs  •  Download (26.7 MB)  •  Link with Timestamp

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In this episode, Sean sits down with Jen Edds, Head Broad in Charge of The Brassy Broadcasting Company. They dive into why Jen started her podcasting company. They go deeper into what is the epicenter for podcasting engagement - building conversations and community. Jen shares wonderful examples of when she started out and her experiences with Beauty and the Gi. Jen also gives great examples of how to build your podcasting audience. Jen's personality leaps out of the sound while helping her clients find the success in the simplest things. Her love to provide the best customer experience shows her love to help others to find their voice.