June 1st, 2012 • 1 hr 11 mins • Download (16.5 MB) • Link with Timestamp
David Kay is principal of DB Kay & Associates, a consultancy that provides thought-leading advice in knowledge management, self-service, and social support. DB
June 1st, 2012 • 1 hr 11 mins • Download (16.5 MB) • Link with Timestamp
David Kay is principal of DB Kay & Associates, a consultancy that provides thought-leading advice in knowledge management, self-service, and social support. DB