Converge Coffee

Episode 23: How to Focus on the Customer through the Sales and Delivery Process



September 21st, 2018  •  22 mins 29 secs  •  Download (31.3 MB)  •  Link with Timestamp

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In this episode, I sit down with Joe Mills, business development manager at Element Three and co-owner of Summit Strength. We dive into what companies should look for in marketing agencies when doing a request for proposal (RFP). Joe explains how the bad way and the good way do a RFP. The situation comes down to customer experience. Whether you sign with a company or not, Joe sees where the client is a right for the company.