Episode 11: Susan Steinbrecher - Emotional Intelligence

February 22nd, 2020  •  37 mins 54 secs  •  Download (52.1 MB)  •  Link with Timestamp

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The importance of emotional management and critical communication skill-building in the workplace is often overlooked. On this episode, Susan Steinbrecher takes us through the six-step "Meaningful Alignment Process" to resolve conflict and reach alignment.