December 20th, 2018 • 1 hr 10 mins • Download (48.6 MB) • Link with Timestamp
It finally happened. The three Troublesome Terps got together for their very first live event at The Roebuck pub in London!
With almost 40 guests, we discussed two topics. First, we covered the topic of "Lies We Tell Clients". These "untruths" cover many different aspects, whether it's changing your quote for the umpteenth time or whether it's telling the client that "of course" you already have a team in waiting, although all your "usual suspects" are already booked. We talk about what to do and where to draw the line.
Afterwards, we started with our second topic for the day, the ever current "Don't be a Diva". As with most things in life, it does take a village. From the actual end client, to organizing interpreters, your booth partners, technicians and other event staffers - it's crucial to treat everyone like you would want to be treated. Sometimes that means taking a step back, sometimes it means having to wait a bit longer. However, we also discussed the fabled "anti-divas", so make sure to check it out!