Martech Zone Interviews

Stephanie Cox: How Marketing, Sales, Service, and Support Alignment Transforms The Customer Experience

December 5th, 2020  •  30 mins 23 secs  •  Download (41.7 MB)  •  Link with Timestamp

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In this Martech Zone Interview, we speak to Stephanie Cox, Vice President of Sales and Marketing at Lumavate. Corporations who hope to transform their organization must change the overall customer experience. Stephanie discusses everything touching the customer at her company - marketing, sales, service, and support - and how alignment across all impacts business results.