December 11th, 2023 • 58 mins 4 secs • Download (106 MB) • Link with Timestamp
In this weeks episode, Sean and Catherine recap their week which includes a slight client hick up. In an effort to see what they can learn from the experience, they dive deep in to customer service and what that means for the business. Also, for this weeks book club selection, Sean and Catherine share the lessons learned from 'Read People Like a Book' by Patrick King. Tune in!