October 23rd, 2020 • 18 mins 48 secs • Download (25.9 MB) • Link with Timestamp
In this episode, I sit down with Matt Barnett, Papa Bear at Bonjoro. We dive into Matt's early days in his career and the school of hard knocks. We go deeper into from these early lessons and how Matt and his team figured how ways to align their messaging to deliver a great customer experience. The company is primarily remote and he gives some advice on how to build a culture and keep customers wanting more.