Converge Coffee

Episode 67: Understanding the Customer Journey Through Your Design and Technology - Customizing the Journey While Systematizing



October 23rd, 2020  •  25 mins 2 secs  •  Download (34.4 MB)  •  Link with Timestamp

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In this episode, I sit down with Chip Wade, owner and lead designer at Wade Works Creative. We dive into Chip's unique background with mechanical engineering and how that has transformed his company's unique value add to customers. We do deeper into the future of digital interactive technology and how that is transforming the home experience. Chip shares what his tech can do and how aligning that with the right messaging helps customers.