The IC-DISC Show

Ep024: Learning From Your Customers with Paul Liberato

May 7th, 2021  •  1 hr 1 min  •  Download (43 MB)  •  Link with Timestamp

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Today on the IC-DISC Show, we're talking with Paul Liberato, President of Billy Pugh, a pioneering offshore safety equipment company based in Corpus Cristi, Texas. I've known Paul for some time but didn't know his story. Since becoming President, some of their best product solutions have come from customers with real-life problems, so we had a really insightful conversation about this strong customer/supplier relationship and how that makes a company stronger.